Locations
Locations represent the physical warehouses and fulfillment centers where your inventory is stored and orders are shipped from. Each fulfillment is assigned to a location, allowing you to track which warehouse handles each shipment.
Note: The Locations page is only available to users with the Organization Admin role.
Locations List
The locations list displays all locations in a searchable, sortable table.
Columns
| Column | Description |
|---|---|
| ID | Internal location ID, prefixed with “LO” (e.g., #LO1) |
| Location Name | Location display name |
| City | City of the location |
| Province | State or province |
| Country | Country |
| Phone | Contact phone number |
| Status | Active or Inactive |
| Created On | Date the location was created |
Search
The search bar filters locations by name and city.
Sorting
All columns are sortable by clicking the column header.
Creating a Location
Click Create Location to open the creation form.
| Field | Required | Description |
|---|---|---|
| Name | Yes | A display name for the location (e.g., “Main Warehouse”) |
| Address 1 | No | Street address |
| Address 2 | No | Suite, unit, or additional address info |
| City | No | City |
| Province/State | No | State or province |
| Postal Code | No | ZIP or postal code |
| Country | No | Country (defaults to US) |
| Phone | No | Contact phone number |
| Active | No | Whether the location is active (checked by default) |
Carton Types
In the creation form, you can also add carton types for this location. These define the available packaging options used during fulfillment. For each carton type, specify the name, package type, dimensions, weight, and optionally a cost. See Carton Packing for details on how carton types are used.
Editing a Location
Click on any row in the locations list to open the edit form. The same fields from creation are available for editing. You can also add, edit, or remove carton types.
Using Locations in Fulfillments
When creating a fulfillment for an order, you select a location to indicate which warehouse will ship the items. Fulfillment creation can be triggered from the Order Details page, or from the sales orders list by selecting one or more orders using the row checkboxes and running the bulk Create Fulfillments action.