Account
Account settings are accessed from the user menu in the top-right corner of the application. Click your profile avatar to open the dropdown with the following options:
- Profile: Edit your personal information
- Billing: View invoice history (Organization Admin only)
- Upgrade Plan / Edit Plan: Manage your subscription (Organization Admin only)
- Sign Out: Log out of Shopp OMS
Profile
The profile modal lets you view and edit your personal information.
Editable Fields
| Field | Description |
|---|---|
| Profile Image | Upload a profile photo (JPEG, 100x100px) |
| First Name | Your first name |
| Last Name | Your last name |
| Phone | Your phone number |
Read-Only Fields
| Field | Description |
|---|---|
| Cannot be changed after account creation | |
| Role | Displayed as a badge: Organization Admin or No Role |
| Organizations | Shows which organizations you belong to |
| Status | Displayed as a badge. Status changes are reserved for system administrators. |
| Created On | When your account was created |
Billing History
The Billing page (/billing) displays your invoice history from Stripe.
Columns
| Column | Description |
|---|---|
| Invoice # | Invoice number or ID |
| Date | Invoice creation date |
| Status | Color-coded status badge |
| Amount | Amount paid or due (in USD) |
| Actions | View invoice on Stripe |
Invoice Statuses
| Status | Color | Description |
|---|---|---|
| Paid | Green | Payment completed |
| Open | Blue | Invoice is open and awaiting payment |
| Draft | Gray | Invoice is in draft |
| Uncollectible | Red | Payment could not be collected |
| Void | Gray | Invoice has been voided |
Use the Previous and Next buttons to paginate through your invoices.
Plan Settings
The plan modal lets you view available subscription plans and manage your current subscription. It opens from the user menu, where the entry is labeled Upgrade Plan on Free, Basic, and Pro plans, and Edit Plan on the Enterprise plan.
When creating a new organization, you are required to select a plan before proceeding.
Available Plans
| Plan | Price | Users | Orders/Month | Stores |
|---|---|---|---|---|
| Free | $0/mo | 1 | 500 | 5 |
| Basic | $50/mo | 5 | 2,000 | 10 |
| Pro | $200/mo | 20 | 10,000 | 50 |
| Enterprise | Custom | Unlimited | Unlimited | Unlimited |
Plan Features
- Basic and Pro include live support
- Enterprise includes system customization and custom reports
- To get an Enterprise quote, click Get quote which opens an email to the support team
Subscribing to a Plan
Click Subscribe on the plan you want. You will be redirected to Stripe to complete payment. After successful payment, your organization is upgraded immediately.
Cancelling a Plan
If you are on a paid plan, you can cancel to return to the Free plan. Your current plan remains active until the end of the billing period.
Currency Rates
The currency rates modal is accessible from the header menu (top-right area). It displays exchange rates relative to your organization’s base currency.
Columns
| Column | Description |
|---|---|
| Currency Code | The target currency (e.g., USD, EUR, KRW) |
| Rate | Exchange rate value |
| Rate by Base | Inverse rate calculated from your base currency |
| Last Updated | Date the rate was last updated |
Features
- Search by currency code
Currency rates are read-only and updated automatically.